Don’t Let a Simple Voicemail Mistake Cost You a Job Opportunity
We received a call from a hiring manager after we'd shown them a candidate:
“We just tried to call your candidate to set up an interview, but we couldn’t leave a message because their voicemail wasn’t set up. No one serious about landing a job would let that happen. Who’s the next candidate?”
That’s not good, but it's worth sharing.
Why Voicemail Still Matters in Your Job Search
Even in the digital age of texting and emails, voicemail remains a critical tool in professional communication. Hiring managers and recruiters still rely on it to schedule job interviews, follow up on job applications, and share important details about job openings.
Here’s the problem: Too many job seekers - especially those transitioning out of the military - don’t check or properly set up their voicemail system. A full inbox or a generic outgoing message that says, “This mailbox has not been set up,” sends the wrong message. It makes it seem like you’re not serious about your career goals or prospective employers.
How to Avoid Missing an Important Call
The good news? This is an easy fix. Make sure voicemail works in your favor by doing the following:
1. Set Up a Professional Voicemail Greeting
A simple voicemail greeting makes a good first impression and lets employers know they’ve reached the right person. Try this:
"Hi, this is [Your First and Last Name]. I can’t take your call right now, but please leave a message, and I’ll return your call as soon as possible."
2. Keep Your Voicemail Inbox Clear
Regularly delete old messages so that there’s always room for new ones. You don’t want a recruiter hearing, “This mailbox is full.”
3. Double-Check Your Contact Information
Make sure your phone number is correct on your resume, job applications, and professional network profiles. Call your number to check that your voicemail system works properly.
4. Respond in a Timely Manner
If you miss a call from a recruiter, return it as soon as possible - ideally within the same work hours or by the next day. A quick response shows that you’re organized and interested.
Texting and Business Communication
Texting is becoming more common in the job search, but don’t let casual habits hurt your chances. If you text a hiring manager, always include your first and last name for clarity.
- Correct: "Hi, this is John Smith. Just confirming our meeting at 2 PM."
- Incorrect: "Hey, just confirming our meeting at 2 PM."
Effective communication skills - whether it's a voicemail, phone call, or text message can make a positive (or negative!) impression on prospective employers.
Small Details have a Big Impact
These small but important details can mean the difference between getting a return call or being overlooked for the perfect opportunity.
Before your next job interview or career fair, take a few minutes to:
- Set up a professional, simple voicemail greeting
- Clear out old messages (to ensure your voicemail box isn't full)
- Ensure your contact information is accurate
- Respond to recruiters in a timely manner
These simple steps show a potential employer that you’re prepared, professional, and serious about your career path. And in a competitive job market, that can make all the difference.